The audit log is NexerIQ's built-in record of who did what, and when. Every significant action in your company — issuing an invoice, changing a setting, adding a user, signing in — is noted automatically. You don't have to switch it on or maintain it; it sits quietly in the background, ready for the moment you need to answer a question like "who changed this, and when did it happen?" This guide shows you how to open it, read it, and find exactly what you're looking for.

Who can open the audit log

The audit log is a company administrator tool, so you'll need administrator access to your company in NexerIQ. If you have it, open Settings → Audit Log. If you don't see the menu item, ask whoever manages users for your company to grant you administrator access.

What gets recorded

NexerIQ records the actions that matter for security and accountability, including:

• Documents — creating, updating, or deleting invoices, orders, quotes, customers, products, and more.
• Finance — posting ledger entries, voiding invoices, approving payroll, completing reconciliations.
• People & access — inviting users, changing roles, revoking access, creating or removing API keys.
• Sign-in activity — logins, sign-outs, switching company, and failed sign-in attempts.
• Data & settings — exports, report generation, enabling or configuring extensions, and other setting changes.
• Security events — actions that were blocked, such as a permission being denied.

Reading the log

Each row is one recorded event. The columns tell you, at a glance:

• Time (UTC) — when it happened. Times are shown in UTC, so they may differ from your local clock.
• User — who did it (name and email).
• Action — what happened, such as Invoice.Created.
• Entity Type and Entity ID — the kind of record affected (e.g. Invoice) and which specific one.
• Status — OK for a successful action, or Fail for one that was attempted but blocked or unsuccessful.
• Details — a View button for events that carry extra information.

The newest events appear at the top.

Finding what you need

To narrow a long list down to the events you care about:

1. Use Entity Type to focus on one kind of record — for example, type Invoice.
2. Use Action to focus on one kind of event — for example, Invoice.Created.
3. Set a From and To date to limit the time range.
4. Click Apply to update the list.

You can combine filters — for instance, all Invoice activity in a single week — to zero in quickly.

Looking at one event in detail

Click View on any row to open the full detail of that event. Depending on the action, you'll see the exact action and record involved, the user, the time, the IP address the action came from, a failure reason if the action was blocked, and any additional details captured for that event.

Why you can rely on it

Audit entries are written automatically and cannot be edited or quietly removed — that's what makes the log trustworthy. It records the trail; it doesn't let anyone rewrite it. Entries are kept for several years to meet record-keeping and compliance needs, with financial records kept the longest.

Tip: You don't need to watch the audit log every day. Think of it as your "look it up when needed" tool — for investigating a surprising change, confirming who did something, or satisfying an auditor. Knowing it's there, complete and tamper-proof, is half its value.