Why set up email
NexerIQ sends plenty of email on your behalf — invoices to customers, payslips to staff, support replies, and notifications. Setting up email so it goes out from your address makes everything look professional and land reliably in inboxes.
Connecting your email
- Open Settings → Email.
- Enter your sender details — the name and address customers should see.
- Connect your email provider (such as your Microsoft 365 or Google account, or your own mail server).
- Send a test to make sure it arrives as expected.
Helping email arrive
To stop your messages landing in spam, your sending domain may need a couple of small DNS records that prove NexerIQ is allowed to send for you. NexerIQ shows you exactly what to add; your IT person or domain provider can put them in place in a few minutes. It's a one-time job that makes a real difference to deliverability.
Templates and notifications
NexerIQ comes with ready-made templates for the emails it sends, and you can tailor the wording to suit your tone. You and your team can also choose which notifications arrive by email versus just in the app, so people get what's useful without being buried.
Good to know
Once email is set up, features across NexerIQ — from sending an invoice to emailing a payslip — simply work, using the sender identity you configured here.
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