Guest Auto Notification extension: confirm a visitor's check-in by email and SMS

Guest Auto Notification extension: confirm a visitor's check-in by email and SMS

The Guest Auto Notification extension sends your visitor a friendly confirmation the moment they check in at reception. As soon as a guest signs in, they receive an email and/or SMS letting them know their arrival has been registered and who they're here to see — a small touch that makes a reception feel welcoming and organised.

What it adds

  • Automatic check-in confirmation — when a guest checks in, they're messaged straight away, with no action needed from staff.
  • Email and SMS channels — enable each channel independently and use whichever fits your front desk.
  • Custom message templates — write your own confirmation and personalise it with placeholders for the visitor's name, their host, and the visit purpose.
  • Sends only when it can — a message goes out only if the guest provided that contact detail at check-in.

Who it's for

Any reception or front desk that wants to reassure visitors right away that they're in the right place and expected. It's a nice fit for offices, clinics, and venues where guests appreciate a clear, immediate confirmation rather than wondering whether the sign-in worked.

Ready to turn it on? See Setting up the Guest Auto Notification extension. New to extensions in general? Start with Using the Marketplace.

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